NHTSA Complaint #10505440 — 2007 SATURN VUE

PULLED OUT OF A GAS STATION ON MARCH 20, 2013 AND HEARD SOMETHING FALL IN THE FRONT OF THE CAR AND DRAG THE GROUND. PULLED OFF TO SEE WHAT IT WAS AND THERE WAS A BAR HANGING DOWN FROM THE CAR. TESTED THE CAR OUT AND IT WAS DRIVING AND STEERING FINE SO DROVE HOME. TRIED TO GO TO A GM DEALERSHIP (DUBLIN BYERS, DUBLIN, OH). THEIR HOURS SAID THEY WERE OPEN UNTIL 6:00 P.M AND IT WAS 5:45 P.M. BEEPED THE HORN AND THEY DID NOT ANSWER. WAS TAKING THE CAR TO A REPAIR SHOP ON THE 22ND TO GET A WHEEL BEARING REPLACED AND CALLED AND LEFT THEM A MESSAGE TO TELL THEM WHAT HAPPENED. CHECKED MY CAR OUT ON MARCH 21, 2013 AND TOLD ME IT WAS THE STABILIZER BAR (SWAY BAR). I BELIEVE THIS HAS BEEN BROKEN FOR QUITE SOME TIME BUT WHEN I WENT DOWN THE SLIGHT EMBANKMENT AT THE GAS STATION APPARENTLY THAT WAS ALL IT NEEDED TO FALL DOWN. IT IS A VERY CLEAN BREAK AND DID NOT BREAK AT THE BOLTS BUT IN THE MIDDLE. APPARENTLY THIS IS HAPPENING TO A NUMBER OF CARS AS FOLKS HAVE BEEN PUTTING IT ON THE INTERNET. I DID MAKE A COMPLAINT TO GM SATURN ON-LINE AND THEY HAVE BEEN IN CONTACT WITH ME AND WANTED ME TO TAKE THE STABILIZER BAR TO THE DEALERSHIP BUT IT TOOK A WHILE TO GET THROUGH TO THE SERVICE MANAGER. WENT TODAY AND HE NEVER EVEN CAME OUT AND MET ME. HE HAD ONE OF THE SERVICE TEAM MEMBERS JUST TAKE THE INFORMATION DOWN AND THEY MADE A COPY OF MY REPAIR BILL AND TOOK MY PHONE NUMBER AND SAID THEY WILL SUBMIT IT TO GM. I HEARD THAT THEY ARE STILL HAVING ISSUES WITH THE STABILIZER BAR ON THE NEW VEHICLES AS WELL. I BELIEVE THERE NEEDS TO BE A RECALL ON THESE AND AM HOPING THEY REIMBURSE ME FOR THE PART. I AM INCLINED TO BELIEVE THESE PARTS ARE NOT SOLID METAL THAT THERE COULD BE SOME FILLER IN THEM AND BELIEVE THIS SHOULD BE LOOKED INTO. I CAN SEND YOU A PHOTO OF MY PART IF YOU WOULD LIKE TO LOOK AT IT. *TR