NHTSA Complaint #10505196 — 2005 FORD EXPEDITION ENGINE

Complaint Details

ODI Number	10505196
Vehicle	2005 FORD EXPEDITION
Component	ENGINE
Date of Incident	March 5, 2013
Date Filed	April 1, 2013
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE HAVE HAD THREE INCIDENTS OF UNEXPECTED ACCELERATION ON OUR FORD EXPEDITION. ONCE WITH MY DAUGHTER AND THREE GRANDCHILDREN AND TWICE WITH MYSELF. I HAVE CONTACTED FORD AND THEY SAY THERE IS NO KNOWN VEHICLE PROBLEM AND ONLY OFFERED TO HAVE IT TOWED TO A FORD DEALER AND I WILL BE RESPONSIBLE FOR THE COST OF THE REPAIR. IF FORD IS CORRECT AND THERE IS NO KNOWN PROBLEM, THEN WHY WOULD FORD BE WILLING TO PAY THE COST OF TOWING THE VEHICLE TO A DEALERSHIP? I SPOKE WITH FORD CUSTOMER SERVICE ON MARCH 5TH AND TODAY APRIL 1ST. [XXX] A FORD CUSTOMER SERVICE MANAGER STATED THE ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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