NHTSA Complaint #10505097 — 2005 FORD TAURUS

JULY 25, 2011, 1ST ENGINE REVVED BUT CAR DID NOT MOVE. PRESSED GAS,CAR TOOK OFF AT FULL SPEED. REACHED SPEEDS OVER100 MPH IN A 35 MPH, TURNED OFF KE TO STOP. FORD REPLACED THROTTLE BODY ,CRUISE CONTROL CABLE DUE TO WEAR, FUEL FILTER, AIR FILTER , TRANSMISSION FLUSH, REPLACE WASHER HOSE AT $748.22 COST TO OWNER. 2ND, JUNE 2012. CAR STARTED SUDDEN ACCELERATION, TURNOFF KEY TO STOP CAR. FORD DEALER COULD NOT REPLICATE SUDDEN ACCELERATION INCIDENT, TOLD OWNER TO PICK UP VEHICLE, NO WORK PERFORMED. 3RD INCIDENT MARCH 21,2013, SUDDEN ACCELERATION SHIFTING INTO DRIVE, TURNED OFF KEY, RE-STARTED ENGINE LIGHT CAME ON, CAR MISSED & CHUGGED. CAR WOULD NOT GO 20 MPH. FORD SAID THEY COULD NOT REPLICATE RAPID ACCELERATION. WENT TO PICK UP CAR AT DEAL AND WHEN STARTED ENGINE LIGHT WAS ON AND CAR MISSED AND CHUGGED. COULD NOT DRIVE CAR OFF OF DEALER'S LOT. RETURNED KEYS WITH INSTRUCTIONS TO REVIEW RAPID ACCELERATION PROBLEMS. CONTACTED FORD CORPORATE CUSTOMER SERVICE OPENED CASE [XXX]. WAS TOLD THAT NO RECALL EXISTS ON THAT VEHICLE, WE COULD HAVE A DISCOUNT ON BUYING A NEW FORD VEHICLE TO RESOLVE THE INCIDENT. FORD DEALER ON ND REVIEW REPLACED IGNITION COIL ASSY, SPARK PLUGS, UPDATED PCM CODES, TIGHTENED TIE RODS, 4 WHEEL ALIGNMENT, REPLACED 2 FRONT TIRES, FUEL FILTER, FRONT OR REAR BRAKES WITH ROTOR REPLACEMENTS, OIL FILTER AND LUBE CHANGE AT COST OF $1681.82 TO OWNER. FORD DEALER AT PICK UP WOULD NOT PROVIDE WRITTEN GUARANTEE THAT RAPID ACCELERATION PROBLEM HAD BEEN FIXED OR ELIMINATED. MY SON'S SAFETY AT HANDS OF FORDS REFUSAL TO FIX PROBLEM. HIS FATHERS 2002 ESCAPE (SIMILAR 6 CYLINDER FORD) HAS A RECALL AND FIX FOR RAPID ACCELERATION PROBLEMS. WE ASKED FORD CUSTOMER SERVICE ABOUT FUTURE LIABILITY IF WE SOLD THE CAR & THEY SAID IF WE SELL THE CAR THERE WOULD BE NO LIABILITY. THIS DOES NOT SEEM TO ETHICAL & LEAVES VEHICLE OWNER AT A POTENTIAL SAFETY RISK. *TR