NHTSA Complaint #10505084 — 2012 HONDA CBR250R

2012 HONDA CBR 250. CONSUMER WRITES IN REGARDS TO MOTORCYCLES FAILED TO START. *SMD THE CONSUMER STATED THE SECOND OCCURRENCE, WHICH WAS SEPTEMBER 2012, THE MUFFLER FELL OFF THE BIKE, THE CONSUMER WAS INFORMED, THE MUFFLER MAY HAVE VIBRATED LOOSE. OCTOBER 5, 2012, THE MOTORCYCLE WOULD NOT START. ACCORDING TO THE INVOICE, THE BATTERY WAS REPLACED AND THE OIL WAS CHANGED, WHICH THE CONSUMER DID NOT REQUEST. NOVEMBER 2012, THE BIKE FAILED TO START. FEBRUARY 2013, THE CONSUMERS SON REPLACED THE FULLY CHARGED BATTERY, BUT THE BIKE STILL WOULD NOT START. THE CONSUMERS SON WAS TOLD TO CONTINUE TO ATTEMPT TO START THE BIKE, BUT TO NO AVAIL. AFTER NUMEROUS ATTEMPTS, A STRANGE NOISE WAS COMING FROM THE REAR OF THE BIKE. LATER, THAT AFTERNOON, THE CONSUMERS SON RECEIVED A CALL, INFORMING HIM THEY FOUND THE PROBLEM. IT WAS A BLOWN SPARK PLUG. THE DEALER STATED IT WAS A RESULT OF TRYING TO START IT TOO MANY TIMES. THE CONSUMERS SON STATED HE WAS ONLY FOLLOWING THE DIRECTIONS HE WAS GIVEN. ON MONDAY FEBRUARY 11, THE CONSUMER RECEIVED A CALL FROM THE SALES MANAGER, WHO INFORMED HER, WATER WAS FOUND IN THE TANK/FUEL LINE. HE SUGGESTED HER SON LEFT THE BIKE OUTSIDE AND UNPROTECTED, WHICH IS HOW WATER ENTERED THE TANK/FUEL LINE.