NHTSA Complaint #10504748 — 2011 SUBARU FORESTER

ON THE LAST TWO DATES THIS VEHICLE STARTED UP BY ITSELF WITHOUT INPUT FROM KEY OR REMOTE. THE VEHICLE WAS UNLOCKED BY REMOTE WHICH IS THE MANUFACTURER REMOTE. THE DOOR WAS OPENED THEN THE "LOCK" BUTTON IN THE DOOR WAS PRESSED AND THE DOOR CLOSED. AFTER THE DOOR WAS SHUT THE ENGINE STARTED UP. THIS HAPPENED ON TWO SEPARATE OCCASIONS. ON OTHER OCCASIONS THE ENGINE WOULD STILL KEEP RUNNING EVEN THOUGH THE KEY IS REMOVED FROM THE IGNITION. THIS VEHICLE WAS FITTED WITH A REMOTE STARTER BY THE DEALER (NOT FACTORY). THE REMOTE START WAS CHANGED TWICE, I'M ON THE THIRD SET. THE DEALER ASKED ME TO BRING IN THE VEHICLE AGAIN ON FRIDAY MARCH 29TH SO THAT THE REMOTE START INSTALLER CAN LOOK AT IT AGAIN. ORIGINALLY WHEN THE ENGINE KEPT RUNNING I WOULD HAVE TO DISCONNECT THE WIRE FROM THE BATTERY TO STOP THE ENGINE AS EVERYTHING ELSE FAILED TO STOP IT. SUBSEQUENTLY WHEN THE ENGINE KEPT RUNNING IT WOULD ONLY BE SHUT OFF WITH THE REMOTE STARTER. THIS PROBLEM STILL KEEPS HAPPENING OCCASIONALLY. *TR