NHTSA Complaint #10504435 β€” 2013 DODGE CHALLENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10504435
Vehicle 2013 DODGE CHALLENGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I AM WONDERING WHO DODGE IS LYING TO NHTSA OR THE CONSUMER. I GOT A PHONE CALL FROM DODGE CUSTOMER CARE ON 3/18/2013. A CUSTOMER CARE PERSON ADVISED TO STOP DRIVING THE CHALLENGER AS THERE WAS A POSSIBLE ISSUE WITH FIRE HAZARD. DODGE INDICATED THAT THERE WAS NO FIX, BUT HAD TO TAKE THE CAR TO THE DEALERSHIP. I HAVE CALLED THE DEALERSHIP EVERY DAY AND THEY INDICATE THAT NO FIX HAS BEEN ISSUED BY CHRYSLER AND DO NOT KNOW HOW LONG IT WILL TAKE TO FIND A FIX. I CALL THE CUSTOMER CARE CENTER AND THEY HAVE NO CLUE WHAT THE FIX IS OR TIME FRAME. I LOOKED AT YOUR WEBSITE AND THE RECALL NOTICE INDICATES THAT THE WIRING TO THE STARTER IS GOING TO BE REPLACE. THIS IS NOT WHAT THE DODGE CUSTOMER CARE TOLD ME OR THE DEALERSHIP. EITHER FRAUD IS GOING ON HERE OR CHRYSLER IS TRYING TO COVER THEMSELVES. I NEED AN ANSWER TO FIX MY CAR. *TR

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