NHTSA Complaint #10504207 — 2010 HONDA ODYSSEY

WE PURCHASED A 2010 BRAUN ENTERVAN IN LATE 2011. IT WAS NEW WITH 17 MILES. WE NOTICED WATER COLLECTING UNDER FRONT SEATS AT ABOUT 15000 MILES. IT WAS RUSTING OUR SEAT ANCHORS WHICH COULD LEAD TO FAILURE IN A CRASH. IT ALSO HAS PERSISTENT STEERING PROBLEMS AND TIRE WEARING AT 15000 MILES. IT WAS RETURNED TO BRAUN FOR REPAIR BECAUSE WE INSISTED AND WORKED CLOSELY WITH THE BRAUN CORPORATION. THEY ATTEMPTED REPAIRS BUT RETURNED TO US WITH MORE ISSUES AND A CONTINUED STEERING PROBLEM.THIS WAS THEIR FIRST YEAR DOING A HONDA ENTERVAN CONVERSION AND THEY HAVE OFFERED A 5000.00 SUPPLEMENT TOWARD A TRADE. OUR LOCAL DEALER HAS LED US TO BELIEVE HE WOULD TRADE BUT WILL NOT FOLLOW THROUGH, I FIRMLY BELIEVE HE DOES NOT WANT THIS VEHICLE BACK. HE SAID IT WAS A JUNK DEAL. IT WAS GOOD ENOUGH FOR HIM TO SELL US. I BELIEVE THIS BRAUN HONDA ENTERVAN 2010 MODEL MAY NEED A FORMAL RECALL. SOME HANDICAPPED PEOPLE MAY NOT BE REMOVING THE FRONT SEATS TO NOTICE THESE WATER PROBLEMS AND POSSIBLE MOLD WHEN THE CARPET REMAINS WET. I ALSO HAVE CONCERNS THAT CARBON MONOXIDE COULD BE ENTERING THE VEHICLE IF WATER CAN GET IN CLOSE TO THE FIREWALL. WE BELIEVE DURING THE CONVERSION SOMETHING GOT OUT OF ALIGNMENT CAUSING EXCESSIVE TIRE WEAR AND STEERING PROBLEMS,. I HAVE KEPT ALL DOCUMENTATION AND HAVE PHOTOS OF THE RUSTED ANCHORS AND THE WATER PUDDLING AND EVEN FROZEN IN THE WINTER. *TR