NHTSA Complaint #10504052 — 2004 CHEVROLET COLORADO

I PUT KEY INTO ON POSITION AND AIRBAG DEPLOYED AND HIT ME IN FACE. MY FACE WAS RED & SWOLLEN ON RIGHT SIDE WHERE I WAS HIT BY BAG. MY TRUCK NOT MOVING WAS PARKED MY SEATBELT WAS OUT SIDE I WAS GETTING IT ON WHEN BAG DEPLOYED. GM IS GIVING ME A HARD TIME! I KEEP GETTING 1800 CUSTOMER SERVICE NUMBERS THEY GAVE ME A PAC # BUT THEY HAVE NOT FOLLOWED UP WITH ME OR DEALER. I BOUGHT THE TRUCK IT HAD 101,000 ON IT HAS 176,000 ON IT NOW. GM ONLY AGREED TO TAKE CARE OF IT AFTER I TOLD THEM I WAS IN VEHICLE WHEN THE BAG DEPLOYED. STILL WAITING FOR MY TRUCK TO BE FIXED. DEALER TOLD ME THE COMPUTER IS FRIED SO IT NEEDS BAG AND COMPUTER THEN MAYBE THEY CAN FIND OUT WHY IT BLEW. COST IS $1500-2000 TO FIX THEY SAID IT MAY DO IT AGAIN. SO I LEFT WAITING AND WONDERING WHAT NEXT? LUCKILY I HAD STOPPED FOR WORK SUPPLIES ON MY WAY HOME, AND DID NOT DRIVE STRAIGHT HOME! OTHERWISE, I WOULD HAVE BEEN IN A WRECK! AFTER IT HAPPENED, I WONDERED WHY CAB FILLED WITH POWDER. I CALLED DEALER! THEY COULD NOT BELIEVE THIS, SO I DROVE THE TRUCK TO THEM. THEY CUT BAG OFF WHEEL AND TAPED HORN COVER ON. I RETURNED IT TO THEM TO FIX. THE USED CAR DEALER TURNED IT OVER TO A GM DEALER BY THEM AND THERE IT SITS? WAITING FOR GM TO CALL AND GIVE GM DEALERSHIP THE GO AHEAD TO FIX!, AND FOR GM TO CALL ME AND GIVE ME A REASON FOR ALL OF THIS! *TR