NHTSA Complaint #10503797 — 2012 FORD F-350
ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA
Complaint Details
| ODI Number | 10503797 |
| Vehicle | 2012 FORD F-350 |
| Component | ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,667 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE TOWING LOADED TRAILER ON 2 LANE HIGHWAY, TRUCK COMPUTER FLASHED MESSAGE TO "STOP SAFELY NOW". ENGINE SHUT DOWN AND WOULD NOT RESTART. DEALER INSPECTION FOUND A FAULTY EGT EXHAUST SENSOR. NO OTHER ISSUES WITH COOLING, OIL OR ENGINE OCCURRED. THE SAFETY ISSUE IS THAT THE NEW CONTROL SYSTEM SOFTWARE IS DESIGNED TO SHUT DOWN ENGINE IN THE EVENT OF A FAULTY SENSOR IN ORDER TO PROTECT THE VEHICLE. THE SYSTEM SHOULD ALERT TO THE ISSUE AND ALLOW THE HUMAN TO DETERMINE IF IT IS SAFER TO CONTINUE DRIVING AND RISK DAMAGE TO THE VEHICLE. A CONTROL SYSTEM THAT IS NOT AWARE OF THE ROAD, TRAFFIC OR ENVIRONMENTAL CONDITIONS SHOULD NEVER BE ALLOWED TO OVERRIDE HUMAN REQUIREMENT TO CONTINUE DRIVING OUT OF HARMS WAY. *TR
Related Complaints for the 2012 FORD F-350
Other ENGINE AND ENGINE COOLING:ENGINE:DIESEL Complaints
#10640978
WAS GOING INTO AN INTERSECTION AND MY F-350 DIED AND DISPLAYS A STOP SAFELY NOW MESSAGE, WHICH CAUSED ME TO DIE RIGHT...
#10574838
THE EXHAUST GAS TEMPERATURE SENSOR (EGT) #13 ON MY 2012 FORD DIESEL F350 FAILED AND IMMEDIATELY SHUTDOWN THE TRUCK I...
#10513931
TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE STOP VEHICLE NOW WARNING...