NHTSA Complaint #10503695 — 2003 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10503695
Vehicle	2003 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	March 2, 2013
Date Filed	March 19, 2013
Mileage	175,123 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MARCH 2, 2013 MY CAR WOULD NOT START. THE SECURITY LIGHT HAD BEEN ON AND AFTER LOOKING IN THE OWNER'S MANUAL, IT WAS DETERMINED THAT THE PASSLOCK SYSTEM, AKA THE SECURITY SYSTEM, WAS ENGAGED AND NOT ALLOWING THE FUEL INJECTORS TO START MY CAR. UPON RESEARCH ON THE INTERNET, A LOT OF TIPS WERE PROVIDED ON HOW TO "FIX" THE PROBLEM. THEY RANGED FROM DISCONNECTING THE BATTERY, TAKING APART THE IGNITION CYLINDER AND LEAVING THE KEY IN THE ON POSITION FOR 10-30 MINUTES. FOR OTHER PEOPLE EXPERIENCING THIS PROBLEM, SHOW THIS OFFICIAL SERVICE BULLETIN FROM GM #04-08-47-003 TO YOUR DEALER OR REPAIR PERSON! (#04-08-47-003: SECURITY LIGHT ON, ENGINE WILL NOT CRANK, DIAGNOSTIC TROUBLE CODES B2958 AND/OR B2960 (REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE) - (AUG 31, 2004)). *TR

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