NHTSA Complaint #10503383 — 2013 DODGE AVENGER

CAR WAS PURCHASED AT THE END OF OCTOBER WITH 17 MILES ON IT. VERY SHORTLY AFTER, THE ENGINE LIGHT CAME ON. THE DEALERSHIP TURNED THE LIGHT OFF AND IT CAME BACK ON A DAY OR SO LATER. THEY TURNED IT OFF AND SUPPOSEDLY CHECKED THE CAR. A WHILE AFTER NOISES STARTED TO BECOME MORE PREVALENT. THE MAIN NOISE IS COMING FROM THE STEERING COLUMN AREA. IT HAPPENS WHEN THERE ARE SHARP TURNS, BACKING AND TURNING, AND IF ITS COLD. THE NOISE IS HARD TO DESCRIBE. IT SOUNDS LIKE A THUMP/CLICKING TYPE OF NOISE. VERY ANNOYING AND SOMEWHAT ALARMING SINCE THE DEALERSHIP HAS NOT BEEN ABLE TO FIX IT IN SEVERAL MONTHS...ANOTHER NOISE IS COMING FROM A LITTLE TO THE LEFT OF STEERING COLUMN. THIS IS MORE OF A FAINT NOISE. SOUNDS LIKE SMALL CLICKING. ONE OTHER NOISE CAME FROM THE CENTER OF THE FRONT OF THE CAR. IT SOUNDED LIKE SOMETHING JUST DROPPED. LIKE SOMETHING JUST FELL DOWN. IT WAS VERY SCARY ACTUALLY. THE DEALERSHIP HAS WORKED FOR MONTHS TO DIAGNOSE THE PROBLEM WITH THIS CAR AND HAVE BEEN UNSUCCESSFUL. THIS WAS MY FIRST PURCHASE EVER AND I AM VERY UNHAPPY. I HAVE BEEN TOLD IT IS NOT A SAFETY ISSUE BUT I AM NOT CONVINCED. I THINK IT IS AN ISSUE THAT HASN'T BEEN BROUGHT UP VERY MUCH YET. THE CARS ARE BRAND NEW AND PEOPLE ARE STILL BREAKING THEM IN AND SUCH. I DO NOT FEEL AS SAFE AS I HAD IN THIS CAR. I WILL NEVER PURCHASE DODGE AGAIN. *TR