NHTSA Complaint #10503256 — 2008 KIA SORENTO

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10503256
Vehicle	2008 KIA SORENTO
Component	VEHICLE SPEED CONTROL
Date of Incident	March 14, 2013
Date Filed	March 16, 2013
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I HAVE RESEARCHED AND FOUND THAT OTHER 2008 KIA SORRENTO OWNERS HAVE REPORTED TO KIA, ABOUT THE ESC LIGHT COMING ON CAUSING LOST OF POWER IN THE VEHICLE. KIA IS CONTENT TO CHARGE CUSTOMER A DIAGNOSTIC FEE, FIX PART THAT DO NOT NEED TO BE FIXED WHEN CLEARLY THERE IS A DEFECT IN THE VEHICLE. WHEN YOU MENTION TO THEM THE COMPLAINTS FILED ABOUT THE PROBLEM, THEY INDICATE THE HAVE NEVER HEARD ANYTHING ABOUT IT INSTEAD OF TAKING THE TIME TO LOOK ON SAFECAR.GOV, THEY CONTINUE TO BRUSH IT OFF. NOT SURE HOW BEING ON THE HWY DRIVING AT 70 MPH AND YOUR VEHICLE SUDDENLY DROPPING TO 20MPH IS A CUSTOMER PROBLEM. ALSO NOT SURE HOW WHEN YOU PLACE MY CAR ON THE MACHINE AND IT GIVES YOU A CODE TO FIX THIS LIFE THREATENING PROBLEM AND IT HAPPENS AGAIN CAUSING ME TO HAVE TO COAST INTO THE EMERGENCY LANE TO KEEP FROM BEING HIT FROM BEHIND WITH 2 CHILDREN IN THE BACK SEAT IS A CUSTOMER PROBLEM SOUNDS LIKE A DEFECT TO ME. *TR

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