NHTSA Complaint #10503234 — 2009 KIA SPECTRA

I WAS VISITING MY FIANCE IN UTAH WHEN A TAN CAR HIT MY DRIVER'S SIDE FRONT END. WE BOTH WERE PUT INTO A SPIN AND HE HIT ME A SECONDARY TIME. MY CAR HAS SINCE BEEN TOTALED OUT AND LABELED AS BEYOND SALVAGE. THE ENTIRE FRONT END IS MISSING AND THERE IS SEVER ENGINE DAMAGE. THE AUTO BODY SHOP AND MY INSURANCE COMPANY SAID I NEEDED TO CONTACT KIA AND LET THEM KNOW ABOUT THE AIRBAG FAILURE TO DEPLOY. KIA SAID MY CAR IS BUILT TO COLLAPSE A CERTAIN AMOUNT BEFORE AIRBAGS WILL DEPLOY. THEY ALSO SAID SINCE I WAS PUT INTO A SPIN MY CAR DID NOT DECELERATE FAST ENOUGH TO TRIGGER THE AIRBAGS, BUT SINCE I HAD DECELERATED WHILE SPINNING THAT'S WHAT PREVENTED THEM FROM DEPLOYING UPON THE SECOND IMPACT. THEY ONLY INVESTIGATED MY CAR VIA PHOTOGRAPHS AND MY VERBAL STATEMENT TO THEM. THEY ALSO TOLD ME THIS WAS NOT A PROBLEM IN MY CAR, BUT ACCORDING TO THIS WEBSITE THERE ARE MULTIPLE AIRBAG DEPLOYMENT FAILURES WITH MY MAKE AND MODEL CAR. I ASKED KIA IF THEY WOULD PUT WHAT THEY HAD CONCLUDED IN WRITING AND AT FIRST THEY SAID YES BUT NOW THEY ARE SAYING IT WILL TAKE A WHILE. I AM CONCERNED. *TR