NHTSA Complaint #10503032 — 2002 PONTIAC GRAND AM

ONGOING PROBLEMS WITH THE SECURITY PASSLOCK SYSTEM. SECURITY LIGHT COMES ON AND WITHIN THE NEXT FEW TIMES STARTING THE VEHICLE IT WILL NOT START. SPENT A LOT OF MONEY OVER THE YEARS AT GM AUTHORIZED DEALERSHIPS ATTEMPTING TO FIX THE PROBLEM. GM MECHANICS DO NOT KNOW HOW RESOLVE THE PROBLEM AND THEY TELL YOU THE FIX IS REPLACING THE IGNITION LOCK SENSOR, HAVE THE BODY CONTROL MODULE REPROGRAMMED, ETC AND THEY ARE JUST GUESSING AND WASTING MY MONEY. A QUICK INTERNET SEARCH ON THIS PROBLEM SHOWS AN UNBELIEVABLE AMOUNT OF "HITS" AND SO MANY OTHER VEHICLE OWNERS ARE EXPERIENCING THE SAME PROBLEM. IT IS FRUSTRATING THAT GM OFFERS NO SOLUTION TO A VERY COMMON PROBLEM THAT ULTIMATELY IS A SAFETY ISSUE. THIS IS A SAFETY ISSUE IF THE VEHICLE OWNER CANNOT START THEIR VEHICLE AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, EXTREMELY COLD WEATHER, A BAD NEIGHBORHOOD, ETC. *TR