NHTSA Complaint #10502941 — 1998 ISUZU RODEO

1998 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION BRACKET CORROSION RECALL NOTICE. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN JULY 2011 FROM ISUZU FOR INSPECTION AND REPAIR OF A POSSIBLE CORROSION ISSUE AT THE REAR SUSPENSION BRACKET. IN NOVEMBER 2011, THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION TO PERFORMED. THE REPAIR FACILITY SPRAYED AN ANTI- CORROSION AS A FIX. ON JANUARY 12, 2013, THE CONSUMER TOOK THE VEHICLE FOR AN OIL CHANGE. AT THAT TIME, SHE WAS INFORMED THERE WAS A SERIOUS AND DANGEROUS CONDITION. THE TECHNICIAN INDICATED THE REAR STABILIZER FRAME MOUNT WAS DESTROYED AND THE FRAME WAS RUSTED OUT. THE TECHNICIAN SUGGESTED THE CONSUMER SEEK AN EVALUATION FROM ANOTHER REPAIR FACILITY. THE CONSUMER WENT TO ANOTHER FACILITY TO HAVE THE VEHICLE INSPECTED. THE TECHNICIAN FOUND THE REAR LATERAL LINK FOR THE REAR AXLE MOUNT HAD ROTTED AWAY, MAKING THE REAR UNSTABLE. THEY ALSO STATED THE VEHICLE WAS NOT ROAD WORTHY. IN THE TECHNICIAN'S OPINION, THE VEHICLE WAS TOTALED, AS A RESULT OF THE CORROSION OF THE FRAME. THE CONSUMER CALLED ISUZU AND THEY ADVISED HER TO RETURN TO THE REPAIR FACILITY FOR ANOTHER EVALUATION. THE REPAIR SHOP EXAMINED THE VEHICLE AGAIN. THE REPAIR FACILITY LISTED ON THE INVOICE AS THE LATERAL LINK BEING BROKEN, WHICH WAS NOT PART OF THE RECALL. THE AREA THAT WAS PREVIOUSLY SPRAYED, WAS STILL IN GOOD CONDITION.