NHTSA Complaint #10502588 — 2001 TOYOTA SEQUOIA SUSPENSION

Complaint Details

ODI Number	10502588
Vehicle	2001 TOYOTA SEQUOIA
Component	SUSPENSION
Date of Incident	March 12, 2013
Date Filed	March 12, 2013
Mileage	265,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

FRAME ROT AND HOLE/PERFORATION THROUGH FRAME FOUND WHILE INSPECTING THE 2001 SEQUOIA FOR THE "LIMITED SERVICE CAMPAIGN C0D (SPECIFIC 20 COLD CLIMATE STATES ONLY) - CORROSION-RESISTANT COMPOUND APPLICATION TO THE VEHICLE'S FRAME". DEALER INFORMED ME THAT TOYOTA WOULD REPLACE THE FRAME FOR FREE BUT THAT I WOULD HAVE TO PAY $6,000 TO REPLACE SUSPENSION, BRAKE LINES AND EXHAUST COMPONENTS REMOVED IN THE PROCESS. DEALER STATED THAT THEY WOULD NOT REUSE THE COMPONENTS REMOVED AS PART OF THE FRAME REPLACEMENT. THESE COMPONENTS ARE FUNCTIONING TODAY AND DO NOT NEED TO BE REPLACED. THE ONLY REASON THE DEALER GAVE FOR THE ADDITIONAL COST IS THAT THEY WOULD NOT RE-INSTALL THE EXISTING PARTS. SOUNDS LIKE A BAIT AND SWITCH SCAM. TOYOTA OFFERS TO INSPECT THE CAR AND PERFORM A NO-COST RECALL TO FIX A SERIOUS MANUFACTURERS DEFECT FOR $6,000. THERE IS NO WAY TO PERFORM THE RECALL WITHOUT INCURRING THE ADDITIONAL COSTS. *TR

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