NHTSA Complaint #10502433 — 2008 GMC ACADIA

I WAS DRIVING DOWN THE HIGHWAY ON FRIDAY AFTERNOON AT 65 MPH WHEN I TRIED TO ACCELERATE TO PASS A VEHICLE, AND THE ENGINE JUST REVVED NEARLY TO THE REDLINE. I WAS ABLE TO REACH THE EXIT, WHERE I PULLED OVER, PUT THE CAR IN PARK, THEN BACK INTO DRIVE TO START OFF AGAIN. AT THIS POINT, THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. I WAS ABLE TO MAKE IT TO A MIDAS SHOP FOR A CHECK AND THEY STATED THAT THE TRANSMISSION WAS SHOT. CALLED THE LOCAL GMC DEALER AND HAD THE CAR TOWED THERE FOR A DIAGNOSTIC. THEY CALLED SATURDAY AFTERNOON AND CONFIRMED THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $3700. THE CAR IS 24K MILES UNDER WARRANTY MILEAGE, BUT JUST HAPPENS TO BE 5 MONTHS OUTSIDE OF THE 5 YEAR WARRANTY WINDOW. I THEN CALLED GMC CUSTOMER CARE FOR REDRESS AND WAS TOLD THEY WOULD INVESTIGATE. RECEIVED A CALL TODAY AD THEY LEFT A MESSAGE, BUT ONLY TO ASK WHICH DEALERSHIP IT WAS AT, EVEN THOUGH I PROVIDED THAT INFO ON SATURDAY, TO INCLUDE THE PHONE NUMBER TO THE SERVICE DEPARTMENT. THE TRANSMISSION PROBLEM SEEMS TO VERY WIDESPREAD BASED ON THE NUMBER OF RESPONSES ON VARIOUS WEBSITES, BUT DOESN'T SEEM THAT IT IS BEING SERIOUSLY ADDRESSED BY GM MANAGEMENT AND IS A VERY SERIOUS SAFETY CONCERN. *TR