NHTSA Complaint #10502389 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10502389
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	February 15, 2013
Date Filed	March 11, 2013
Mileage	12,700 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I WAS MAKING A LEFT TURN ON A DIRT ROAD WHEN THE POWER STEERING WENT OUT AND MY STEERING WHEEL JERKED THE OPPOSITE DIRECTION AND I WENT OFF THE SIDE OF THE ROAD AND DID DAMAGE TO MY FENDER. I TOOK IT TO THE FORD DEALER THAT I PURCHASED IT FROM FOR WARRANTY FIX AND TO FIX MY FENDER AND THEY DENIED MY WORK AND WOULDN'T FIX THE POWER STEERING EVEN THOUGH THE CODE PO7AE AND U0415 CLEARLY CAME UP. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. *TR

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