NHTSA Complaint #10502207 — 2003 MINI COOPER S

THE STEERING ON MY '03 MINI COOPER STARTED MAKING WHINING/ GROANING NOISES THAT WERE NOT THE NORMAL STEERING NOISES. THE STEERING HAS LIMITED POWER BOOST, SOMETIMES NEAR NORMAL, OTHER TIMES ALMOST NO BOOST. THE STEERING DOESN'T RETURN TO STRAIGHT AS IT USED TO. AFTER MAKING A RIGHT OR LEFT TURN, THE CAR KEEPS TRYING TO TURN THE LAST DIRECTION STEERED. WITH EFFORT, I CAN HOLD THE CAR STRAIGHT, BUT IT PULLS NOTICEABLY THE LAST DIRECTION TURNED. THE ELECTRIC STEERING MOTOR GROANS, CHANGING SPEED UP AND DOWN, EVEN WHEN THE CAR IS NOT MOVING. ALL FLUID LEVELS ARE NORMAL AND THERE ARE NO LEAKS OR DRIPS OF ANY FLUID. THE POWER STEERING FAN AND RADIATOR COOLING FAN ARE OPERATING CORRECTLY. THE STEERING EFFORT IS NOT CONSISTENT. SOMETIMES AT EXPRESSWAY SPEEDS, AS WELL AS SLOWER SURFACE STREET SPEEDS, THE STEERING STIFFENS UP WHERE IT REQUIRES MUCH EFFORT TO CONTROL, THEN MINUTES LATER, WILL GO BACK TO NORMAL BOOST LEVELS. THIS OFTEN HAPPENS WHEN NEGOTIATING LANE CHANGES OR EXPRESSWAY RAMPS WITH WHAT SHOULD BE A STEADY RATE TURN. AN INDEPENDENT MECHANIC STATES THE ELECTRO- HYDRAULIC STEERING PUMP IS CAUSING THESE ISSUES AND THAT BMW IS AWARE OF THIS PROBLEM. *TR