NHTSA Complaint #10501999 — 2003 TOYOTA CAMRY

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10501999
Vehicle 2003 TOYOTA CAMRY
Component ENGINE
Date of Incident
Date Filed
Mileage 173,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

IN NOVEMBER 2012, I WAS TOLD BY MY THE DEALER THAT THERE WAS A LEAK IN MY WATER PUMP IN MY 2003 TOYOTA CAMRY. I GOT A SECOND OPINION AND I WAS TOLD THAT MY WATER PUMP HAD A SLOW LEAK AND THAT I SHOULD GET IT REPAIRED. IN DECEMBER 2012, MY CAR RAN HOT AND WAS SMOKING REALLY BAD. DEALER STATED THAT MY I NEEDED A NEW ENGINE. I ASKED WHAT WAS THE ISSUE AND THEY STATED THAT MY HEAD GASKETS WERE BLOWN. I ASKED THE DEALER COULD THEY REPAIR THE HEAD GASKETS AND THE ANSWER WAS I NEEDED A NEW ENGINE. GOT A SECOND OPINION WHO THEN TOLD ME THAT I HAD STRIPPED HEAD BOLTS AND CAR COULD BE REPAIRED. HAD CAR REPAIRED AND THE CAR IS RUNNING FINE 173,000. I STARTED DOING RESEARCH ON THE INTERNET AND LITERALLY I FOUND HUNDREDS OF PEOPLE WITH THIS SAME ISSUE. I PROCEEDED TO CALL TOYOTA (TWICE) AND THE SECOND CALL DID ADMIT THAT THERE WAS A SERVICE BULLETIN ISSUED IN NOV 2011 ALERTING THE DEALERS HOW TO REPAIR THE STRIPPED HEAD BOLTS. I COULD NOT BELIEVE HOW MANY PEOPLE WERE HAVING THIS ISSUE AND THE FACT THAT THIS IS A DEFECT IN THE CONSTRUCTION OF THE 2.4 ENGINE FOR THE 2003 TOYOTA CAMRY. TOYOTA WILL NOT ACKNOWLEDGE THAT THERE WAS A MAJOR DEFECT WITH THIS YEARS CAMRY. AND WHAT IS FURTHER MORE DISHEARTENING IS THAT THE REPRESENTATIVE AT TOYOTA SAID THAT I SHOULD EXPECT TO MAKE REPAIRS ON MY CAR WITH THE TYPE OF MILEAGE I HAVE. AND I DO AGREE BUT I SHOULD BE ABLE TO GET MORE WITHOUT THE DEFECT. IS THERE ANY WAY I CAN GET TOYOTA TO ACKNOWLEDGE THE DEFECT BY FILING THIS CLAIM AND IN ADDITION TO THE OTHER CLAIMS ON THIS WEBSITE. *TR

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