NHTSA Complaint #10501452 — 2009 CHRYSLER PT CRUISER

TL* THE CONTACT OWNS A 2009 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXHIBITED A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE WHEEL BEARINGS AND HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN VERIFIED THAT THE WHEEL BEARING AND HUBS WERE DEFECTIVE ONCE AGAIN. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO REPLACE THE BATTERY ON THREE DIFFERENT OCCASIONS WITHIN A VERY SMALL TIME FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 69,000. *TR