NHTSA Complaint #10501009 — 2002 BUICK CENTURY

THIS IS AN ADDENDUM TO COMPLAINT/ODI #10499646...THIS WAS THE SCARIEST EXPERIENCE OF MY LIFE, DRIVING ALONE IN DARKNESS, AT 55MPH, AND WITHOUT WARNING, HEADLIGHTS & DASH JUST SHUT-OFF !! NO OTHER VEHICLES ON ROAD TO HELP LIGHT MY WAY, COULDN'T SEE ANYTHING, ALMOST RAN OFF THE ROAD & GOT KILLED, ONLY HAD THIS CAR 10DAYS!! THOUGHT I GOT A GOOD DEAL TOO, BUT NOW I'M STUCK WITH A CAR I CAN'T DRIVE AT NIGHT. SPOKE DIRECTLY WITH GM CUSTOMER RELATIONS SPECIALIST ON 3 SEPARATE OCCASIONS, WHO SENT ME TO THEIR GM DEALERSHIP FOR INSPECTION. AFTER GM REP SPOKE WITH THEIR DEALERSHIP, THEY DECIDED DUE TO THE AGE OF THE VEHICLE, AND MILEAGE, THEY'RE NOT RESPONSIBLE TO ASSIST!! I CANNOT UNDERSTAND, NOR WILL I ACCEPT, HOW THIS SITUATION COULD BE ANYTHING OTHER THAN A "SAFETY ISSUE"!! NUMEROUS COMPLAINTS FILED ON THIS SAME VEHICLE, AND MANY HAVING THE SAME PROBLEM, JUST FLOATING AROUND OUT THERE, WAITING FOR THE NEXT POOR, UNSUSPECTING BUYER. I WILL NEVER PURCHASE ANOTHER GM PRODUCT, AND I WILL ALSO DO EVERYTHING IN MY POWER TO DISCOURAGE "ANYONE" I KNOW FROM DOING SO. THEY WON'T STAND BEHIND THEIR DEFECTIVE PRODUCT, WHICH IS NOW MY PROBLEM. AS I TOLD THE GM REP, I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE NOT LIVED TO TELL "THEIR" STORY...(NO RESPONSE FROM THEM ON THAT COMMENT). *TR