NHTSA Complaint #10500969 — 2005 WINNEBAGO SIGHTSEER

RECALL MADE DECEMBER 2005 TO REPAIR/REPLACE ACTIA INSTRUMENT CLUSTER (BULLETIN #8051-IA, REPLACES 80201-I, DATED MARCH 2002). HAVE HAD MOTOR HOME AT REPAIR SHOP SINCE OCTOBER, 2012 & HAVE NOT BEEN ABLE TO GET "WORKHORSE (NAVISTAR) CUSTOMER SERVICE TO CORRECT THE FAULT. KEEP GETTING PROMISE, WEEKLY, WITH NO RESULT. HAVE WRITTEN WINNEBAGO & WORKHORSE (NAVISTAR) ON OTHER PROBLEMS AND GET NO HELP FROM EITHER. THIS MOTOR HOME COST $86,000 NEW AND THEY REFUSE TO CORRECT A FAULT THAT MIGHT COST THEM LESS THAN $1,000 (MY GUESS). NEED SOMEONE TO PUT THEIR FEET TO THE FIRE AND GET THIS COMPLETED (AT NO COST TO ME) BFORE TRYING TO READ LCD READOUTS CAUSES A CATASTROPHIC EVENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR