NHTSA Complaint #10500932 — 2012 CADILLAC CTS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10500932
Vehicle	2012 CADILLAC CTS
Component	STEERING
Date of Incident	November 10, 2012
Date Filed	March 1, 2013
Mileage	30 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A KNOCKING SOUND AS THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THERE WAS NO REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 16,000.

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