NHTSA Complaint #10500540 — 2008 TOYOTA PRIUS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10500540 |
| Vehicle | 2008 TOYOTA PRIUS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 168,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
ON THREE SEPARATE OCCASIONS I STARTED MY PRIUS BY USING THE ELECTRIC START BUTTON WITHOUT THE KEY. THE CAR STARTS AND RUNS BUT THE INSTRUMENT PANEL DOES NOT LIGHT UP. ONCE I ARRIVED AT MY DESTINATION THE CAR WILL NOT SHUT OFF. IT TAKE APPROX. 1 HR OF RUNNING BEFORE IT WILL TURN OFF. MY DEALERSHIP INDICATED THEY HAD NOT HEARD OF THIS ISSUE BUT AFTER A DIAGNOSTIC TEST, DISCOVERED THAT A COMPUTER CHIP COMMUNICATING WITH THE START BUTTON WAS THE ISSUE. THE PART IS NOT AVAILABLE FOR 4 TO 6 WEEKS AND THEY WILL NOT RELEASE MY CAR TO ME SINCE THEY CONSIDER IT A SAFETY ISSUE. THEY INDICATED ITS PART OF A RECALL ISSUE..NEVER HEARD OF IT! HUMMM. NO COST FOR THE FIX SINCE IT IS PART OF THE RECALL AND TOYOTA HAS PROVIDED ME WITH A RENTAL CAR. *TR
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