NHTSA Complaint #10500161 — 2003 SATURN ION

TL* THE CONTACT OWNS A 2003 SATURN ION L3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT PLACED THE KEY INTO THE IGNITION AND THE ENGINE DID NOT START, BUT THE SERVICE VEHICLE LIGHT ILLUMINATED ON THE INSTRUMENT. THE CONTACT STATED THAT THEY HAD TO WAIT SEVERAL MINUTES TO GET THE VEHICLE TO START. THE CONTACT STATED THAT THE KEY ALSO BECAME STUCK IN THE IGNITION. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARD TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 4/24/13 *CN THE CONSUMER STATED THE VEHICLE NEEDS A NEW WIRE HARNESS FOR THE ALARM SYSTEM AND A NEW IGNITION LOCK TUMBLER WITH THE DIELECTRIC GREASE IN IT. THIS FAILURE ACROSS MORE OFTEN WHEN COLD. UPON MAKING SHORT ERRANDS, THE VEHICLE MUST BE LEFT RUNNING IN ORDER TO AVOID SITTING FOR 10 MINUTES. UPDATED 06/3/2013 *JS