NHTSA Complaint #10500100 — 2009 FORD ESCAPE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10500100
Vehicle	2009 FORD ESCAPE
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 15, 2011
Date Filed	February 26, 2013
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING ON THE HIGHWAY THE CAR LOST POWER AND LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE ENGINE WAS RUNNING AND EVERYTHING APPEARED TO BE FUNCTIONING PROPERLY. SINCE THE CAR WAS NO LONGER UNDER WARRANTY, I BROUGHT IT TO A REPAIR SHOP AND THEY WERE NOT ABLE TO REPRODUCE THE FAILURE. WHEN I BROUGHT THE CAR TO THE FORD DEALERSHIP THEY KNEW IMMEDIATELY WHAT THE PROBLEM WAS AND REPLACED THE "DRIVE-BY-WIRE" PART; THE SERVICE REPRESENTATIVE MENTIONED THAT THEY HAD SEEN THIS PROBLEM SEVERAL TIMES BEFORE. *TR

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