NHTSA Complaint #10499901 — 2007 MINI COOPER S

ON 2/4/13 HAD MY CAR TAKEN TO GLOBAL IMPORTS BMW/MINI DEALERSHIP ON 5925 PEACHSTREET IND.BLVD.ATLANTA,GA. (THE CYLINDER HEAD COVER HAD TO BE REPLACED,WAS LEAKING, I PAID $1291.45 FOR THE SERVICE). I PICKED UP MY CAR ON 2/5/13, ACCORDING TO THEM IS WAS GOOD TO GO. STARTED HEADING BACK HOME, WHEN THE ENGINE LIGHT POPPED UP AGAIN, THE CAR STARTED SMOKING,SHAKING,IT WOULD NOT DRIVE HIGHER THAN 40MILES., GOT OFF I-75 IN MACON GA, CALLED ROADSIDE SERVICES, HAD CAR TOWED BACK TO THE DEALERSHIP MENTIONED ABOVE FOR REPAIRS. THEY KEPT IT FOR A WEEK. THEY CALL ON 2/20/13 TELLING MY THE CAR WAS READY FOR PICK UP. I RETURNED TO ATLANTA THE FOLLOWING DAY 2/21/13. THEY CHARGED ME FOR SERVICE $3,991.57 . HEADED BACK TO FLORIDA ON 2/23/13, AND NOT EVEN HALF WAY, ON I-75, THE ENGINE LIGHT POPPED UP AGAIN, THE CAR WOULD NOT HIGHER THAN 40MILES, HAD CAR TOWED TO THE MINI OF SOUTH ATLANTA DEALERSHIP IN UNION CITY,AND IM AWAITING TO HEAR FROM THEM WHEN TO COME AND PICK UP MY CAR. WHEN THE RECALL WAS FIRST ANNOUNCED,I TRIED TO CONTACT BMW/MINI HEADQUATERS, THEY TOLD ME I WILL RECEIVE A LETTER IN THE MAIL REGARDING THE RECALL,WHICH I NEVER RECEIVED. I NEED HELP FORCING THESE PEOPLE TO BE RESPONSIBLE, FIX MY CAR OR IF NOT REIMBURSE ALL THE MONEY I HAVE INVESTED IN REPAIR (NOT ONLY IN ATLANTA BUT IN FLORIDA AS WELL). PLEASE I NEED YOUR ADVISE. A VERY FRUSTRATED MINI COOPER S DRIVER . *TR