NHTSA Complaint #10499778 — 2007 TOYOTA PRIUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10499778
Vehicle	2007 TOYOTA PRIUS
Component	STEERING
Date of Incident	February 9, 2013
Date Filed	February 23, 2013
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE STEERING FAILED ON MY PRIUS ABOUT 45 DEGREES INTO A RIGHT TURN ON SATURDAY, 9 FEB 2013. I HEARD A LOUD "POP" AND MY CAR LOST STEERING COMPLETELY AND IMMEDIATELY. IT ALMOST CAUSED AN ACCIDENT WITH THE DRIVER SIDE OF A CAR THAT WAS WAITING AT THE STOP SIGN TO MY RIGHT. THERE WAS NO WARNING OR "FEELING" ACCOMPANYING THE STEERING LOSS (I.E. IT DIDN'T "GRAB" OR "LOCK"). THE STEERING WHEEL JUST SUDDENLY NO LONGER HAD ANY EFFECT ON THE DIRECTION OF THE VEHICLE. THE TOYOTA DEALERSHIP WHO INVESTIGATED FOUND THAT THE SPIRAL CABLE SUB-ASSEMBLY NEEDS TO BE REPLACED, WHICH THEY CLAIM IS NOT RELATED TO ANY CURRENT RECALL. THIS DOESN'T FEEL LIKE A "NORMAL WEAR AND TEAR" ISSUE, BECAUSE IT COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR

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