NHTSA Complaint #10499621 — 2012 HONDA CIVIC

I BOUGHT A FULLY LOADED 2012 HONDA CIVIC SI SEDAN, WITH NAVIGATION. CAR WAS WONDERFUL FIRST FEW WEEKS, THEN THE ISSUES STARTED. WHEN I ENGAGED THE CLUTCH INTO 1ST GEAR, ALSO REVERSE, WHEN I WOULD LEVEL THE CLUTCH WITH THE GAS PEDAL, I WOULD HEAR A HIGH PITCH NOISE. KIND OF LIKE A SQUEAL. IN ALL TYPES OF CONDITIONS. IT IS WORSE IN THE SNOW, RAIN, UP A HILL, AND WHAT NOT. I TOOK IT TO MY LOCAL HONDA DEALERSHIP, THE TECH TESTDROVE IT WITH ME. HE HEARD THE NOISE, HE SAID THAT HE HEARD IT. HE THINKS IT WAS SOMETHING HITTING THE CLUTCH-PLATE. HE SAID OH HONDA IS NOT GONG TO FIX THIS DUE TO YOUR STYLE OF DRIVING I SAID EXCUSE ME? HE SAID WELL THERE IS NO NEED TO HAVE AN INTAKE, AND AN EXHAUST. BY THE MAGNUSON-MOSS WARRANTY ACT OF 1975 IT STATES: IF A VEHICLE IS BOUGHT NEW, AND YOU PUT AFTERMARKET PARTS ON IT, JUST BECAUSE THERE ARE AFTERMARKET PARTS, IT DOES NOT VOID THE WARRANTY. IF THE DEALERSHIP REALIZES THE ISSUE, AND JUST VERBALLY SAYS THEY CAN'T FIX IT DUE TO THE PARTS, WITHOUT EVEN LIFTING THE CAR UP, THAT IS ILLEGAL. THEY HAVE TO FIND THE ISSUE, AND SAY WHY THE AFTERMARKET PARTS ARE AFFECTING THE CLUTCH. I THEN CALLED THE DEALERSHIP OWNERS SON, HE SAID EMAIL ME THE ISSUES, AND THE VIN. I DID, HE FORWARDED IT TO THE CUSTOMER SERVICE MANAGER. WHEN HE RECEIVED THE EMAIL, THERE WAS A CORPORATE HONDA REPRESENTATIVE THERE. HE READ MY EMAIL, AND SAID THAT THEY NEED TO LOOK AT IT. THE MANAGER CALLED ME, SAID HE RECEIVED THE EMAIL THAT I SENT THE OWNER, HE SAID THEY HAVE TO RE-MAKE THE SOUND AGAIN, EVEN THO THEY HEARD IT, AND PUT ME THREW THE RINGER AGAIN. THERE ARE ALSO ALOT OF PARTS INSIDE THAT NEED TO BE REPLACED. SO I HAVE AN APPOINTMENT NEXT TUESDAY, HOPEFULLY FOR THEM TO SEE THE ISSUES. THERE ARE MANY PEOPLE ON FORUMS FOR THE 12 SI, 9TH GEN, THAT ARE COMPLAINING ALSO. THE HONDA REP SAID THAT IT WAS NORMAL IN MANY CLUTCHES TO HEAR A HIGH PITCHED NOISE? *TR