NHTSA Complaint #10499594 — 2001 FORD WINDSTAR VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10499594
Vehicle	2001 FORD WINDSTAR
Component	VEHICLE SPEED CONTROL
Date of Incident	February 21, 2013
Date Filed	February 21, 2013
Mileage	103,153 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING ONTO THE WIRING HARNESS AND CAUSED A SHORTAGE WITH THE VEHICLE SPEED CONTROL, INSTRUMENT CLUSTER AND THE RADIO. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL), WHICH THE DEALER INSTALLED A CONNECTOR TO THE BRAKE PRESSURE SWITCH BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER DID NOT INCLUDE THE FUSED WIRING HARNESS IN LINE WITH THE SCDS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO HIS HOME, HE INSTALLED A NUMBER 10 FUSE HOWEVER, THE CONNECTOR WAS STILL FAULTY AND CAUSED SMOKE TO EMIT FROM THE WIRING HARNESS. THE DEALER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED, WHO ADVISED THAT THEY HAD PERFORMED THE REQUIRED RECALL REPAIR BUT COULD PROVIDE NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 103,153.

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