NHTSA Complaint #10499467 — 2005 LINCOLN LS

AS SOON AS THE WARRANTY EXPIRED THE VEHICLE BEGAN TO HAVE INTERMITTENT ERROR MESSAGES ABOUT THE PARKING BRAKE NEEDING SERVICE AND THE CLIMATE CONTROL BEGAN TO BLOW ONLY HOT AIR. VEHICLE HAS VERY LOW MILES, GARAGED METICULOUSLY, SERVICED. LINCOLN CONTACTED ABOUT THE ISSUE AND WAS TOLD I NEEDED TO HAVE DEALER RUN DIAGNOSTICS AND THEN THEY COULD KNOW WHETHER THEY MAY BE ABLE TO HELP WITH REPAIRS TO CLIMATE CONTROL. PAID 170.00 FOR DIAGNOSTICS, DEALER AND LINCOLN REFUSED TO DO ANYTHING STICKING ME WITH THE BILL. THEY MADE THE EXCUSE THAT IT WAS MY FAULT BECAUSE IT MAY HAVE OCCURRED BECAUSE I DIDN'T DRIVE IT ENOUGH. I WAS SHOCKED , ITS FIRST TIME THAT I'VE HEARD SUGGESTED THAT TAKING CARE OF SOMETHING CAUSED IT TO BREAK! . RIDICULOUSLY POOR CUSTOMER SATISFACTION DEPARTMENT. *TR