NHTSA Complaint #10499271 — 2006 JEEP GRAND CHEROKEE

AT THE TIME OF THIS COMPLAINT THREE OF FOUR OF THE DOOR HANDLES ON MY 2006 JEEP GRAND CHEROKEE LAREDO HAVE BROKEN OFF AND ARE UNUSABLE. THE PLASTIC HANDLES AND THE SUPPORTING DOOR FRAMES ARE ALL CRACKING IN THE SAME LOCATION AND THE HANDLES THEN FALL OFF. THE DEALER JUST TOLD ME THAT THE WARRANTY MAY NOT COVERED BECAUSE THE ?PROBLEM START AFTER 50,000 MILES?, THIS IS RIDICULOUS, AND THE MANUFACTURER HAS BEEN UNWILLING TO EVEN DISCUSS THE ISSUE, THEY DIDN'T ANSWER PHONE CALLS, EVEN VOICEMAILS, NOTHING AT ALL! FOR ME IT?S MORE THAN OBVIOUS, THIS IS A SAFETY HAZARD AS IT TAKES MORE TIME TO EGRESS THE VEHICLE IN AN ACCIDENT. JUST THINK ABOUT THIS HYPOTHETICAL SITUATION; YOU'RE WITH THE FAMILY, (WIFE, DAUGHTERS, GRANDFATHER AND GRANDMOTHER), ALL WINDOWS UP, THEN APPEARS SOMEBODY AND HITS YOU, INSIDE THREE OF FOUR HANDLES DIDN'T OPERATES. *TR