NHTSA Complaint #10498961 — 2009 SATURN AURA

2009 SATURN AURA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHIFT CABLE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON DECEMBER 3, 2012, HE ATTEMPTED TO PARK THE VEHICLE. WHEN HE SHIFTED THE GEAR INTO PARK, THE VEHICLE STARTED ROLLING BACKWARDS. HE QUICKLY APPLIED THE BRAKE. HE TRIED TO START THE VEHICLE AGAIN, BUT IT WOULDN'T START, EVEN THOUGH THE SHIFT LEVER WAS SET TO PARK. HE LET HIS FOOT OFF THE BRAKE AGAIN, AND IT STILL ROLLED BACKWARDS, SO, HE QUICKLY APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS THAT THE TRANSMISSION SHIFT CABLE WAS BROKEN AND NEEDED TO BE REPLACED, AT A COST OF $ 554.90. THE CONSUMER THEN DISCOVERED GM ISSUED A RECALL FOR THE SAME ISSUE FOR HIS MAKE, MODEL AND YEAR. WHEN THE CONSUMER CONTACTED GM, HE WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN RECALL # 12V46000 AND HE WAS NOT ELIGIBLE FOR REIMBURSEMENT. THE CONSUMER STATED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL, AS HIS VEHICLE WAS MANUFACTURED WITHIN THE DATES LISTED. *JB