NHTSA Complaint #10498277 — 2005 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10498277
Vehicle	2005 TOYOTA SIENNA
Component	STEERING
Date of Incident	October 12, 2011
Date Filed	February 15, 2013
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

STEERING VERY HARD AND "BUMPY" DURING LOW SPEED MANEUVERING WHEN FIRST DRIVEN FOR THE DAY. INTERNET SEARCH REVEALED MANY OTHERS HAVE VERY SIMILAR PROBLEM THAT IMPROVED AFTER SPRAYING "STEERING KNUCKLE" WITH PENETRATING TYPE OIL. APPEARS STEERING LINK IS BECOMING CORRODED AND STICKY. VEHICLE IS ALWAYS GARAGED WHEN NOT BEING DRIVEN. CALLED TOYOTA DEALER, THEY ARE AWARE OF PROBLEM BUT SAY TOYOTA HQ HAS NOT AUTHORIZED THEM TO DO ANY WORK WITHOUT FULL PAY. APPEARS LOTS OF PEOPLE ARE HAVING BELTS, POWER STEERING PUMPS, ETC REPLACED AT GREAT EXPENSE AT INDEPENDENT AND DEALER REPAIR SHOPS WITHOUT SOLVING THE PROBLEM OR THE PROBLEM EVEN BEING CORRECTLY DIAGNOSED. LUCKY I HAVE INTERNET AND REFER TO IT IN THESE SITUATIONS. GUESS I CAN NOW HAVE MINE REPAIRED FOR $1-2000 OR DO THE TEMPORARY OIL FIX. LOTS OF MONEY WHEN ITS A MANUFACTURING DESIGN DEFECT AND THEY WON'T HELP. *TR

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