NHTSA Complaint #10498167 — 2008 CHEVROLET MALIBU

KEY FOB DOES NOT UNLOCK OR LOCK THE FRONT AND BACK DOORS ON THE DRIVERS SIDE. IF SOMEONE IS IN THE BACK SEAT THE DRIVER CAN NOT GET THEM OUT AS THE DOOR LOCK WILL NOT OPEN WITH THE FOB. WHEN THE CAR IS PUT IN DRIVE THE DRIVERS DOOR DOES NOT LOCK, SO IT IS ASSUMMED THAT YOU ARE SAFELY LOCKED IN THE CAR, BUT THE DOOR NEEDS TO BE LOCKED MANUALLY AFTER IN THE CAR IS PUT IN DRIVE. WHEN LOCKED MANUALLY WHEN IN CAR, WHEN THE CAR IS TURNED OFF THE DOOR WILL NOT OPEN AUTOMATICALLY AND HAS TO BE MANUALLY OPENED BY PULLING THE LOCK ON DOOR UP ON THE DRIVER DOOR AND THE BACK PASSENGER DOOR. WHEN TRYING TO USE THE REMOTE TO LOCK THE DOORS, THE FRONT AND BACK DOORS DO NOT LOCK UNLESS DONE MANUALLY. WHEN THE FOB IS USED TO UNLOCK THE DOORS AS I TRY TO GET INTO THE CAR THE FOB DOES NOT WORK AND I HAVE TO MANUALLY WITH THE KEY UNLOCK THE DOOR. WHEN TRYING TO REMOTE START THE CAR THE REMOTE START DOES NOT WORK, AS THE DRIVER SIDE DOOR AND BACK DOOR WILL NOT LOCK, SO REMOTE START DOES NOT WORK. I HAD AN INCIDENT WITH THE BACK DOOR WHEN I NEEDED TO GET AN INDIVIDUAL OUT OF THE BACK SEAT QUICKLY AND IT WAS NOT POSSIBLE. I HAD TO RUN TO THE OTHER SIDE OF THE CAR AND GET THE INDIVIDUAL OUT BY PULLING THEM TO THE OTHER SIDE OF THE CAR. WHEN I AM APPROACHING MY CAR IN AN AREA THAT I FEEL UNSAFE IN, SUCH AS A GARAGE, I AM NOT ABLE TO OPEN MY CAR DOOR WITH THE FOB AND HAVE TO AGAIN USE THE KEY. AGAIN THEN WHEN I GET IN THE CAR I AM UNSAFE AS THE DOOR DOES NOT LOCK, FRONT OR BACK IF NOT LOCKED MANUALLY. I FEEL VERY STRONGLY THAT THIS IS A SAFETY ISSUE, ESPECIALLY NOT BEING ABLE TO GET SOMEONE OUT OF THE BACK SEAT OR ME OUT OF THE FRONT SHOULD I ENCOUNTER AN EMERGENCY SITUATION, OR IF I AM IN AN ACCIDENT, OR IF FOR ANY REASON I HAVE A FIRE IN THE CAR. *TR