NHTSA Complaint #10497715 — 2008 MERCEDES BENZ GL450 STEERING

Complaint Details

ODI Number	10497715
Vehicle	2008 MERCEDES BENZ GL450
Component	STEERING
Date of Incident	December 19, 2012
Date Filed	February 11, 2013
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED WITHOUT ANY WARNING AND THE POWER STEERING ASSIST BECAME UNRESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT HAD THE DEALER INSPECT THE VEHICLE NUMEROUS TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V682000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 72,000.

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