NHTSA Complaint #10497593 — 2008 NISSAN ALTIMA

DROVE CAR TO WORK. AFTER 3 HOURS OF WORK WENT TO START CAR, WAS ABLE TO OPEN DOOR BUT COULD NOT START CAR. CHANGED BATTERIES IN SMART KEY, STILL WOULD NOT START. HAD CAR TOWED TO NISSAN DEALERSHIP. THEY INFORMED US THAT IT WAS THE STEERING LOCK MECHANISM, A $1400 DOLLAR REPAIR. I CALLED 1-800-NISSAN1 AND ARGUED WITH THEM FOR DAY'S. THEY FINALLY AGREED TO PAY FOR THE PARTS BUT I'M STUCK WITH $311 IN LABOR COSTS, AND WE LOST OUR CAR FOR NINE DAY'S..NISSAN REFUSED TO PAY FOR A RENTAL CAR. THIS NEEDS TO BE A RECALL AND PEOPLE NEED TO BE REIMBURSED. NISSAN WILL NOT GUARANTEE ME THAT THIS WILL NOT HAPPEN AGAIN AS IT IS THE SAME PARTS. SOMETHING NEEDS TO BE DONE!!!! *TR