NHTSA Complaint #10496961 — 2010 NISSAN VERSA

FELT UNSAFE SINCE PURCHASE 7/2010 DEALER REFUSED SAME DAY TO SWAP. INSPECTED REPEATEDLY TOLD NOTHING WRONG. 2/2011 BEGAN REPURCHASE WITH NISSAN TOLD NOTHING WRONG. NISSAN REG REP TRIED BRIBE NEW TIRES TO DROP REPURCHASE BEFORE INSPECTION THEN LEFT. DEALER WITHHELD DOCUMENTS. REP SAID MY VEHICLE HAD WARRANTY ON CVT TRANSMISSION WHICH IT DIDNT. WENT TO 2ND DEALER FOUND TRANSMISSION BAD UNDER WARRANTY THEN REPLACED. NEXT DAY TRANSMISSION EXPLODED,FLUID ON BACK END+ROOF OF CAR. ON INTERSTATE SMOKE CAME THROUGH AIR DUCTS COULDN'T SEE. FIRE UNDER HOOD. NISSAN HAD SENT CRACKED TRANSMISSION. SAID WOULD REPURCHASE AND REP SAID PRICE NO MATTER GET WHAT YOU NEED FOR DISABILITY NISSAN AND DEALER WILL COVER DIFFERENCE. I SAID AFRAID OF ANOTHER VERSA,NOTHING CLOSE IN PRICE OR DESIGN. REP SAID WE'LL COVER IT. NEW REP TOOK OVER RETRACTED EVERYTHING AND LAUGHED AT BREAST CANCER. TOLD HER WANTED SUPERVISOR AND SHE GAVE ME COWORKER [XXX]. SAID HE SPOKE FOR NISSAN NO ONE OVER HIM. FOR 3 MOS SAID DIDN'T CARE. DEALER KEPT ME HOSTAGE 6 HOURS AND SAID I HAD TO SIGN AND BUY A CAR OR HAD TO WALK STRIPPED OF RENTAL CAR. COST TO BE DECIDED LATER PICK WHAT I WANTED/THOUGH I SAID HAD NO MONEY,RETURNED RENTAL TIRED OF BLACKMAIL OVER NO TRANSPORTATION. PAID FOR OWN RENTAL RAN OUT OF MONEY. TACKETT CONSTANTLY CHANGED DEAL. EVERY TIME I ACCEPTED HE CHANGED OFFER. AGAIN ACCEPTED HELD ME 2HRS THEN SENT 100MI ROUND TRIP BACK HOME TO SIGN A FAX. LOST ANOTHER WEEK, AND HE KEPT SENDING WRONG PAPERS TO SIGN. SAT IN NISSAN HQ FOR 3 HRS.TACKETT SUPR FOUND OUT AND TACKETT CALL ME,I REPLIED YOU ALREADY SAID YOU CAN'T ADDRESS ISSUES.SENT CERTIFIED LETTERS TO BOARD BLOCKED BY A [XXX]. FORCED INTO VEHICLE I CANT DRIVE AND NOW NEED NECK SURGERY. TWICE FILED OTHER CONSUMER COMPLAINTS WITH NISSAN. SUPRS ASSIGNED TO 2ND CASE CLOSED WITHOUT CONSENT 3RD IGNORED. HEALTH DETERIORATED SINCE FORCED INTO VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR