NHTSA Complaint #10496754 — 2003 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10496754
Vehicle	2003 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	June 14, 2012
Date Filed	February 7, 2013
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I PURCHASED A DODGE GRAND CARAVAN IN 2012, AND IT CAME WITH THE BUILT IN CAR SEAT. AFTER USING THIS CAR SEAT FOR MY YOUNGEST SON, WE CAME TO REALIZE THAT THE SEAT IS BROKEN. THE ONE PLACE THAT IT CLIPS TO WAS BROKEN. THIS WAS NOT SAFE FOR MY SON, AND NOW THE SEAT WILL NOT EVEN FOLD DOWN TO GET TO THE BACK. ALL DODGE COULD SAY TO ME WAS THEY WERE SORRY BUT BASICALLY WAS NOT THEIR PROBLEM. *TR

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