NHTSA Complaint #10496533 — 2011 LEXUS IS 250 SERVICE BRAKES

Complaint Details

ODI Number	10496533
Vehicle	2011 LEXUS IS 250
Component	SERVICE BRAKES
Date of Incident	October 10, 2012
Date Filed	February 5, 2013
Mileage	5,295 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

UNINTENDED ACCELERATION EVENT WHILE DRIVING UP A STEEP HILL, VEHICLE BEGAN TO ACCELERATE QUICKLY ON IT'S OWN ACCORD. WHILE BRAKING, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND ONLY SERVED TO DESTABILIZE THE VEHICLE AND SLOW IT SLIGHTLY. TACHOMETER WAS PEGGED AT 6,000 RPM AND THE VEHICLE WOULD NOT STOP. AFTER PUSHING THE "START" BUTTON SEVERAL TIMES THE VEHICLE SHUT DOWN AND WAS BROUGHT TO A STOP. THIS TOOK ALMOST TWO MINUTES AND WAS EXTREMELY DANGEROUS. LEXUS INSPECTED THE VEHICLE AND DETERMINED IT OPERATING AS DESIGNED, WITH NO MANUFACTURING DEFECTS FOUND. WE SOLD THIS VEHICLE TO THE LEXUS DEALER FOR $26,000 WELL BELOW THE LOW BLUE BOOK. *TR

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