NHTSA Complaint #10496428 — 2007 SATURN AURA

TWO TIMES ? I ORIGINALLY HAD THE DRIVERS SEAT FRAME REPLACED WHILE UNDER WARRANTY IN APRIL 2009. RECENTLY IN DECEMBER 2012 IT BROKE AGAIN. OBVIOUSLY THE SEAT FRAME IS A POORLY ENGINEERED PRODUCT. THE ISSUE CAUSES THE SEAT TO LEAN INTO THE CENTER OF THE VEHICLE AND ROCK WHEN TURNING TO THE RIGHT AND SOMETIMES IT SIMPLY CLUNKS DOWNWARDS WITHOUT WARNING. THE FACT THAT THE CLUNKING DOWN IS SUDDEN, IT IS QUITE STARTLING AND VERY DISTRACTING FROM WHAT'S IS GOING ON ROAD. I ATTEMPTED TO SECURE SOME ASSISTANCE OR FINANCIAL OFFSET FOR THE SECOND SEAT FRAME THROUGH GM?S CUSTOMER ASSISTANCE CENTER TO NO AVAIL. THE CAR SAT AT THE DEALERSHIP FOR FIVE DAYS WHILE GM'S CAC SUPPOSEDLY DELIBERATED ON MY REQUEST AND ONLY TO RETURN IT TO ME IN WORST CONDITION DUE TO THEIR INSPECTION. I'M NOT A SUPER HEAVY GUY, I AVERAGE 230 LBS. GM SHOULD BE REQUIRED TO ISSUE A RECALL FOR THIS PART WITH THE COMPLAINTS LISTED HERE AND THE NUMEROUS WEB PAGES ALSO DESCRIBING THE PARTS FAILURE. I HAVE OWNED SEVEN GM CARS BUT I'LL BE SURE NOT TO GIVE GM NOT ONE PENNY MORE THEN THE EVENTUAL REPAIR OF THIS ISSUE. IT LEAVES ME WONDERING WHY DID WE AMERICAN'S ALLOWED THE BAIL OUT OF THIS COMPANY? *TR