NHTSA Complaint #10496170 — 2011 BMW X6

WE LEASED OUR 2011 BMW X6 3.5I IN AUGUST 2010 FROM BMW OF TENAFLY. THE FIRST HIGH FUEL PRESSURE PUMP MALFUNCTION OCCURRED WITHIN THE FIRST 6 MONTH - IN FEBRUARY 2011. THE CAR STALLED IN THE MIDDLE OF BUSY HIGHWAY AND BECOME UNCONTROLLABLE WHILE MY WIFE WAS DRIVING OUR KIDS FROM KINDERGARTEN. THE DEALERSHIP IDENTIFIED THE FAULTY FUEL PUMP AND THE CAR WAS IN SERVICE FOR THE WHOLE 2 MONTH, WHILE WE WHERE DRIVING LOANER. WITHIN A YEAR FROM THAT SERVICE, IN APRIL 2012 THE ENGINE STALLED IN THE MIDDLE OF THE ROAD AGAIN. I WAS DRIVING AT ABOUT 40MPH WHEN SUDDENLY THE DASHBOARD LIGHTS TURNED OFF AND THE CAR BECOME ABSOLUTELY UNCONTROLLABLE, ENDANGERING THE LIVES OF MY FAMILY, BYSTANDERS AND OTHER DRIVERS ON THE ROAD. FORTUNATELY, I WAS ABLE TO STOP THE CAR BY APPLYING MY WHOLE WEIGHT ON THE BRAKES AND ENORMOUS FORCE TO TURN THE WHEEL AND ROLL INTO THE NEARBY GAS STATION. MIRACULOUSLY, NOBODY GET HURT, BUT AFTER THAT INCIDENT MY WIFE AND I DEVELOPED SUBLIMINAL FEAR OF DRIVING, EXPECTING OUR CAR TO BECOME UNCONTROLLABLE AT ANY MOMENT. MY WIFE DEMANDED TO EXCHANGE THE CAR, STATING THE FEAR OF DRIVING, BUT OUR DEALERSHIP REFUSED TO DO SO. THIS TIME IT WAS IN SERVICE FOR ABOUT TWO WEEKS. WITHIN THE 3 MONTH OF THAT SERVICE IN AUGUST 2012 THE 'REDUCED POWER' ENGINE MALFUNCTION NOTIFICATION EMERGED ON THE DASHBOARD, AND THE NEXT MORNING THE CAR REFUSED TO START. THIS TIME DEALERSHIP IDENTIFIED THE FAULTY GENERATOR, ALTHOUGH ALL THE SIGNS OF THIS FAILURE WAS VERY SIMILAR TO HIGH FUEL PRESSURE PUMP MALFUNCTION. TODAY - 02/02/2013, WITHOUT ANY WARNING SIGNS, OUR CAR STALLED IN THE MIDDLE OF HIGHWAY AGAIN. AS IN PREVIOUS SITUATIONS THERE WHERE KIDS IN THE CAR, WHEN IT BECOME ABSOLUTELY UNCONTROLLABLE, WHILE MOVING IN THE LEFT LINE ON BUSY HIGHWAY. *TR