NHTSA Complaint #10496030 — 2006 JEEP COMMANDER

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10496030
Vehicle	2006 JEEP COMMANDER
Component	STRUCTURE:BODY:DOOR
Date of Incident	February 15, 2012
Date Filed	February 1, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FAULTY INTERIOR DOOR HANDLE ASSEMBLY PROBLEM THE PROBLEM IS WITH THE INCORRECT RESIN MIX WHICH RESULTS IN A BRITTLE AND CRUMBLING MATERIAL CAUSING FAILURE JUST THE SAME. THIS IS OBVIOUSLY A MANUFACTURER DEFECT, HOWEVER ITS A FAULT THAT IS NOT COVERED UNDER JEEP WARRANTY. THE ONLY FIX WAS REPLACING THE ENTIRE DOOR PANELS. CHRYSLER DESIGNED THE INTERIOR DOOR PANELS ON THE JEEP COMMANDER IN SUCH A WAY THAT THE ENTIRE DOOR PANEL HAD TO BE REPLACED RATHER THAN JUST THE DOOR HANDLE. THE INTERIOR DOOR HANDLE IS PLASTIC WELDED AT CERTAIN POINTS FROM THE BACKSIDE OF THE DOOR PANEL. I UNDERSTAND 2008 MODELS HAD A DOOR HANDLE REDESIGN SO THEY OBVIOUSLY KNEW OF THIS PROBLEM. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. *TR

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