NHTSA Complaint #10495283 — 2008 FORD FOCUS

THIS IS AN ON GOING ISSUE WE HAVE HAD SINCE SHORTLY AFTER PURCHASING THE VEHICLE. THE REAR PASSENGER DOOR LEAK DUE TO A FAULTY SPLASH GUARD. WE HAVE HAD IT SERVICED BY FORD SEVERAL TIMES; HOWEVER, THE ISSUE HAS COME BACK AGAIN, AND WE ARE NO LONGER IN WARRANTY. I HAVE 3 COMPLAINTS THAT COME WITH THIS ISSUE, 1 I AM VERY CONCERNED ABOUT THE FLOOR UNDERNEATH RUSTING OUT, 2 EVEN WITH DEFROSTERS ON HIGH, IT BECOMES DIFFICULT TO SEE OUT OF THE WINDOWS BECAUSE OF THE MOISTURE IN THE CAR (EVEN AFTER DOING WHAT WE CAN TO SOAK UP THE MOISTURE) AND 3 I HAVE SOME CONCERNS THAT THE ELECTRICAL COMPONENTS WILL BECOME AN ISSUE IE. THE REAR WINDOW DEFOGGER IS ALMOST ALWAYS WET. AT THIS POINT WE ARE NOT DEALING WITH MOLD CONCERNS, BUT WE HAVE HAD TO HAVE MOLD CLEAN FROM THE INTERIOR OF THE CAR BEFORE. I AM WRITING YOU, BECAUSE THIS IS AN ISSUE FORD KNOWS ABOUT, AND IT SEEMS AS THOUGH IT IS A VERY COMMON ISSUE WITH THIS MODEL. I AM VERY CONCERNED THAT AT SOME POINT SOMEONE IS GOING TO GET HURT, AND I FEEL AS THOUGH FORD IS NO LONGER CONCERNING THEMSELVES WITH THIS ISSUE, AND ARE NOT CONCERNED WITH CORRECTING THEIR ISSUE. *TR