NHTSA Complaint #10495173 — 2007 SATURN OUTLOOK

OUR 2007 SATURN OUTLOOK EXPERIENCED COMPLETE SYSTEM FAILURE -IE EVERYTHING TURNED OFF WHILE DRIVING - MORE THAN ONCE. AFTER MANY TRIPS, SOME BY TOW TRUCK, TO THE DEALERSHIP SERVICE DEPARTMENT, GM FINALLY RESOLVED THE ISSUE BY REPLACING THE CAR'S COMPUTER. THIS WAS AFTER SEVERAL NEAR DEATH EXPERIENCES DRIVING THE CAR AND SUDDENLY BEING WITHOUT BRAKES OR STEERING. NOW THE CAR LEAKS, FILLING THE FLOOR MATS WITH WATER, SPLASHING THE DRIVER WITH WATER AT EVERY CHANGE OF SPEED. THE SEATBELTS HAVE BLACK MOLD, AND STARTING LAST WEEK, THE CAR ISNT STARTING, LIKELY DUE TO WATER IN THE ELECTRICAL SYSTEM. WE BELIEVE THE WATER COMING OUT OF THE AIR BAG HOLES MAY PREVENT THE AIR BAGS FROM FUNCTIONING PROPERLY IN A CRASH. WE ARE NOT ALONE WITH THESE PROBLEMS. PLEASE SEE ' SATURN LEAKING SUNROOF' FORUM ON EDMUNDS.COM FOR MANY MORE CUSTOMER COMPLAINTS JUST LIKE OURS. WE HAVE BEEN IN TOUCH WITH GM BUT EXPECT TO BE TOLD TO 'GO TO THE DEALER'.. AGAIN. THE CHEVY DEALER WE USE DOES NOT KNOW HOW TO RESOLVE THE ISSUE, DESPITE IT BEING A WIDESPREAD PROBLEM WITH THIS CAR (ALSO THE OTHER MAKES OF THIS SAME MODEL). WE DO NOT BELIEVE THE CAR IS SAFE. THIS CAR WAS A LEMON FROM THE START, BUT NOTHING HAS BEEN DONE ABOUT IT. *TR