NHTSA Complaint #10495163 — 2009 TOYOTA COROLLA

CAR WOULD NOT START, KEPT CRANKING, SOME TIMES WOULD SPUTTER. AFTER 10 MINUTES OR SO OF REPEATEDLY TRYING FINALLY IT STARTED BUT SPUTTERED SEVERELY FOR ABOUT 30 SECONDS THEN REV UP NORMALLY. DROVE TO DEALER. HAD TO PAY FOR DIAGNOSTIC FEE OF $110 + $10.95 FOR EFI CLEANER. LEARNED SYMPTOMS WERE AS STATED IN TECH SERVICE BULLETIN TSB-0182-09 WHERE ENGINE CONTROL MODULE (ECM) WOULD CAUSE THE ENGINE TO MISFIRE TERRIBLY. FIX WAS TO HAVE PROGRAM UPDATE AND REFLASH ECM. THE EFI CLEANER ADDED BECAUSE MISFIRES MAY FOUL FUEL INJECTORS. DEALER SAID THEY WOULD BE NICE AND NOT CHARGE ME FOR THE REFLASH /UPDATE OF THE ECM. THERE SHOULD HAVE BEEN NO CHARGES AT ALL. I HEAR 8 YEARS WARRANTY ON ECM-WHAT DOES THAT INCLUDE, ONLY FLASH UPDATES AND NOT DIAGNOSTIC FEES? FOUR RECALLS AND NOW THIS. WHAT'S NEXT FOR MY 2009 COROLLA WITH <14,000 MILES AND JUST 7 MONTHS OUT OF WARRANTY. SHAME ON TOYOTA. *TR