NHTSA Complaint #10495158 — 2011 TOYOTA CAMRY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10495158
Vehicle	2011 TOYOTA CAMRY
Component	SEATS
Date of Incident	January 23, 2013
Date Filed	January 29, 2013
Mileage	28,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DRIVERS SEAT STARTED TO GO UP AND DOWN WHEN GOING OVER HUMPS IN ROAD AND BODY WEIGHT WAS TRANSFERRED UP. YOU COULD FEEL THE THREADS FROM A BOLT WERE RUBBING ON A METAL PART. WITHIN A WEEK THE TRAVEL HAD MORE THAN DOUBLED AND WAS HAPPENING WHILE GETTING IN AND OUT. BROUGHT INTO DEALER FOR SAFETY CONCERN AND WARRANTY (CAR ONLY 2 1/2 YRS OLD) AND THEY SAID THEY PUSHED AND PULLED AND IT SNAPPED BACK INTO PLACE. I WAS THEN ADVISED THERE WAS A $58.50 CHARGE FOR AN "ADJUSTMENT". THE DEALER WOULD NOT RELEASE THE CAR WITHOUT PAYMENT SO I SIGNED OFF AND PAID TO GET THE KEYS. I CALLED TOYOTA BUT THEY STATED THE DEALER WAS INDEPENDENT AND THEY COULD NOT MAKE THEM REIMBURSE ME. TOYOTA OFFERED ME A JACKET OR A DUFFEL BAG, WHICH I REFUSED. *TR

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