NHTSA Complaint #10495041 — 2011 TOYOTA COROLLA

2011 TOYOTA COROLLA: HAVE HAD CAR ALIGNED 2 TIMES DUE TO EXCESSIVE PULLING TO THE RIGHT, THEREFORE TIRES HAVE WORN UNEVENLY AND NOW NEED TO BE REPLACED AT 17,000 MILES. THE EDGES OF THE TIRES WORE OUT BEFORE 11,000 MILES. I ADDRESSED THE ISSUE TO THE DEALERSHIP, WHO AT FIRST TOLD ME I HAD TO PAY FOR THE ALIGNMENT; THEN I WAS TOLD IT WOULD BE ALIGNED UNDER WARRANTY. IT HAD TO BE ALIGNED A SCOND TIME DUE TO CONTINUOUS PULLING TO THE RIGHT. THE DEALERSHIP SAYS I HAVE TO PAY FOR TIRES OUT-OF-POCKET, EVEN THOUGH I THINK TOYOTA SHOULD AT LEAST PRO-RATE A NEW SET OF TIRES. SECOND ISSUE IS THE ENGINE RUNNING ROUGH AND UNEVENLY. IT IDLES ROUGH, AND SINCE I PAID TO HAVE THE INJECTORS CLEANED, IT GETS WORSE GAS MILEAGE THAN EVER. I NOW HAVE THE CAR IN THE DEALERSHIP SHOP AGAIN TO FIX THE IDLE. THEY JUST CALLED AND SAID THE Y HAD TO REPLACE AND RESET THE ENGINE CONTROL MODULE. I EXPECTED THE CAR TO PERFORM BETTER AND TIRES TO LAST MORE THAN A YEAR, AS I PURCHASED THE CAR DEC. 2012. *TR