NHTSA Complaint #10494937 — 2000 PLYMOUTH BREEZE

ON 1/25/13 I HAD SOME MINOR REPAIR WORK DONE ON MY VEHICLE. MY MECHANIC INFORMED ME THAT I HAD A LEAK IN MY POWER STEERING HOSE. HE ALSO INFORMED ME OF A RECALL THAT HAD BEEN ISSUED IN 2006 #06V001000. I NEVER RECEIVED NOTICE OF THIS RECALL. I HAVE OWNED THE VEHICLE SINCE 2004, AND AM IN POSSESSION OF THE TITLE THAT VERIFIES THAT. I CALLED MY LOCAL DEALER, SECURITY DODGE ON LONG ISLAND, NY TO DISCUSS THE MATTER. I WAS INFORMED BY THEIR SERVICE DEPARTMENT THAT MY VEHICLE DID NOT SHOW ANY OPEN RECALLS. THEY TOLD ME THIS RECALL WAS REMEDIED IN 2007 IN COTTONWOOD, AZ. THEY ALSO GAVE ME THE NAME OF THE OWNER, WHICH IS NOT ME. MY CAR WAS NEVER SERVICED IN COTTONWOOD, AZ. AT THE TIME THAT WAS 2 HOURS FROM WHERE I LIVED. I OPENED A CASE WITH DAIMLER CHRYSLER WHO INSTRUCTED ME TO CONTACT THE SERVICE MANAGER AT SECURITY DODGE. THE SERVICE MANAGER WAS FAR FROM HELPFUL OR INTERESTED IN THE CONFUSION WITH THIS SITUATION. I HAVE JUST READ ALL OF THE INCIDENTS OF FIRE RESULTING FROM THIS HOSE AND I NEED HELP IN GETTING THIS RECTIFIED. IT APPEARS THERE MUST BE A CLERICAL ERROR WITH MY VIN NUMBER IN THEIR SYSTEM. I FEEL THIS IS BACKED UP BY THE FACT THEY GAVE ME THE INCORRECT NAME OF THE OWNER AS WELL. I AM NOW VERY FEARFUL TO DRIVE THIS VEHICLE. I NEVER HAD THIS RECALL REPAIR MADE IN COTTONWOOD, AZ IN 2007 OR AT ANY OTHER TIME. CAN YOU ASSIST ME IN GETTING THIS RECTIFIED? *TR